After your On-Line Purchase.....
A receipt for your purchase (from Paypal not SVAEvents) will be emailed to you (this usually happens within a few minutes).
Your card will show payment to : SVAEVENTS or SMITHFIELD VA EVENTS
THERE IS NO TICKET TO PRINT, but you may want to print your Paypal confirmation email or save it just incase you need to contact us for any reason in the future regarding your transaction.
HOW DO I GET MY TICKET(S)?
Actual tickets will be mailed to the address you used when you purchased. Please check the address on your paypal confirmation and let us know if it is not correct. Tickets will be mailed out after Labor Day Weekend, They come in a white envelope with our small logo in the return address.
Problems with your shipping address? Email us at Tickets@SmithfieldVAEvents.com.
Please put ADDRESS PROBLEM in the subject line.
I BOUGHT A NON-SPONSOR TABLE AND NEED TO UPGRADE SOME TICKETS TO BOURBON.
If you checked the box during your purchase that you needed to upgrade some of your tickets to Bourbon, you will be contacted over the next few days to finalize, so check your email! Once you tell us now many you need to upgrade, we will email you a "click to pay invoice".
If you messed up and did not check the "need upgrade box" no worries, contact Gina by Aug 5th and we can upgrade you. Email her at Gina@SmithfieldVAEvents.com or call 757-869-0664.
HOW DO I FIND OUT WHERE MY NON-SPONSOR TABLE IS?
When your tickets are mailed to you (for all the folks at your table) there will be an info sheet and it will have which area your table is located. However, If you do not get your first choice, you will be contacted closer to the event date. When you get to the event, there is a list at each gate with table numbers/table owners. You really don't need a number, just make sure your guest know which area you are in, Brew, River or Manor House Lawn. The table has your name it. They will be able to find you!
Your card will show payment to : SVAEVENTS or SMITHFIELD VA EVENTS
THERE IS NO TICKET TO PRINT, but you may want to print your Paypal confirmation email or save it just incase you need to contact us for any reason in the future regarding your transaction.
HOW DO I GET MY TICKET(S)?
Actual tickets will be mailed to the address you used when you purchased. Please check the address on your paypal confirmation and let us know if it is not correct. Tickets will be mailed out after Labor Day Weekend, They come in a white envelope with our small logo in the return address.
Problems with your shipping address? Email us at Tickets@SmithfieldVAEvents.com.
Please put ADDRESS PROBLEM in the subject line.
I BOUGHT A NON-SPONSOR TABLE AND NEED TO UPGRADE SOME TICKETS TO BOURBON.
If you checked the box during your purchase that you needed to upgrade some of your tickets to Bourbon, you will be contacted over the next few days to finalize, so check your email! Once you tell us now many you need to upgrade, we will email you a "click to pay invoice".
If you messed up and did not check the "need upgrade box" no worries, contact Gina by Aug 5th and we can upgrade you. Email her at Gina@SmithfieldVAEvents.com or call 757-869-0664.
HOW DO I FIND OUT WHERE MY NON-SPONSOR TABLE IS?
When your tickets are mailed to you (for all the folks at your table) there will be an info sheet and it will have which area your table is located. However, If you do not get your first choice, you will be contacted closer to the event date. When you get to the event, there is a list at each gate with table numbers/table owners. You really don't need a number, just make sure your guest know which area you are in, Brew, River or Manor House Lawn. The table has your name it. They will be able to find you!